Offices in Ottawa and Perth
(613) 722-1500

CONTACT US (613) 722-1500

Loyalty Programs for Franchisees

Like many Canadians, I go to Tim Hortons on a regular basis and was intrigued when they recently unveiled their new loyalty program. Free donuts and coffee for buying the same items I would have already bought? Sign me up! While customers were excited with getting free items, the owners of some stores were a […]

Can You Be in a Franchise Relationship Without Knowing It?

The Arthur Wishart Act imposes extensive disclosure obligations on franchisors in order to allow prospective franchisees to make an informed decision as to whether to purchase the franchise. Where a franchisor fails to comply with these disclosure obligations, a franchisee may be entitled to rescind the franchise agreement and make a claim arising out of […]

Duty of Fair Dealing

Franchise agreements can be tough to negotiate! Of course it always depends on the opportunity, but bargaining power in negotiating franchise agreements is typically heavily skewed in favour of franchisors. So much so that, as a franchisee, you may find yourself unable to negotiate even a single change to the agreement. The franchisor’s reasoning for […]

Personal Restrictions When Becoming A Franchisee

Most people looking for a franchise understand that there will be restrictions imposed by a franchisor on how the business is operated. This can range from a retail store having to purchase products from certain suppliers to a restaurant needing to prepare its burgers in a very specific way. However, some people are surprised to […]

The Disclosure Document – What to Expect

The decision to open a business and become an entrepreneur is not one most people take lightly. There are countless hours that go into planning and preparing for the big transition from employee to owner. If the business you have decided to open is a franchise, there are some additional considerations you are going to […]

Franchising, Opening Day Jitters, & Getting Over the Hump

Coming to a final form of agreement can undoubtedly be an arduous and complex task, but it is merely the beginning. The next step is actually to make your franchise “happen,” and the clock starts ticking towards your grand opening deadline date as soon as you sign your agreement (opening deadlines usually range from between […]

The Location of Your Franchise is Important — Remember to Protect it

Location, location, location. That is what we always hear when it comes to buying a house or setting up a business. For a franchisee, the decision of where to set up your operation is a crucial part of determining your likelihood of success. However, in addition to choosing the right location, protecting it against various […]

Franchise Agreement Red Flags — Part Two

You are considering becoming a franchisee and have come to the point where you have a franchise agreement in hand. In an earlier post, I pointed out a few franchise agreement red flags that prospective franchisees should note. Below you will find a few more to consider. Refurbishments Pay attention to how many times your […]

Franchise Agreement Red Flags — Part One

So you are considering becoming a franchisee. You have done your research and settled on a particular franchise, and now the franchisor has provided you with a disclosure package containing, among other documentation, your franchise agreement. You are excited, and with good reason. You have worked hard to get to this point and deserve to […]

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