Ontario Courts Introduce CaseLines Document Management System

Ontario Courts Introduce CaseLines Document Management System

By:

Posted August 17, 2020

As part of the technological upgrading of the court system in Ontario, the Ontario Superior Court of Justice recently  announced that a two-week test of CaseLines, a cloud-based document sharing and storage platform, will be launched on Aug. 10, 2020 for certain civil motions and pre-trial conferences held in Toronto.

CaseLines use will be expanded to all civil, Divisional Court, Commercial and Estate List, and Bankruptcy matters in Toronto on Aug. 24, 2020. It will be expanded to the balance of the province at a later date and it is expected to be in use in all courts in the province by the end of the year.

CaseLines has a user-friendly interface that allows users to

  • upload files of any size and format,
  • highlight documents,
  • search specific terms,
  • make private notes, and
  • view uploaded materials even without VPN access.

Parties will upload their documents to CaseLines before their scheduled hearing so that the judge can review them. It will continue to necessary to file documents with the court office pursuant to the Rules of Civil Procedure and local Practice Directions because CaseLines has not been integrated with the Ministry’s Justice Services Online portal yet.

CaseLines will be offering 90-minute remote training sessions for “super-users” who have agreed to assist their colleagues in navigating CaseLines until everyone becomes comfortable with the system.

Since the lockdown I, along with all of Ontario’s lawyers and judges, have had to familiarize myself with a number of platforms that allow virtual meetings and hearings. It was a steep learning curve as I just seemed to get the hang of one app when I was asked to take part in a meeting facilitated by another app, which I then had to master. I even participated in a Workplace Safety and Insurance Appeals Tribunal hearing that was conducted by conference phone call, because the Tribunal did not have the technology to conduct a virtual hearing.

Currently lawyers and judges are conducting virtual meetings and hearings by Zoom, Skype, Google Meet, or Microsoft Teams so the introduction of CaseLines will require all of us to learn the ins and outs of a new technology. If CaseLines is as easy to use and as versatile as promised it will be a tremendous advantage to have a single technology introduced on a province wide basis.

This blog post was written by Edward (Ted) Masters, a member of the Disability Insurance Claims and Personal Injury teams.  He can be reached at 613-566-2064 or at [email protected].

More Resources

Blog |
Wills, Trusts and Estates
By: 
This is the second in a two-part blog post on estate planning for families with a loved one on ODSP. In our first post, we[...]
Blog |
Wills, Trusts and Estates
By: 
If you have a family member who receives Ontario Disability Support Program (“ODSP”) benefits, you may already be thinking carefully about their future. What happens[...]
Blog |
Estate Litigation, Wills, Trusts and Estates
By: 

Posted June 15, 2026

Each year on June 15, communities around the world recognize World Elder Abuse Awareness Day, a time to raise awareness about a deeply concerning and[...]
Blog |
Wills, Trusts and Estates, Estate Administration
By: 

Posted June 3, 2026

Being named an estate trustee (commonly referred to as an executor) is often considered an honour; it reflects a high level of trust and confidence.[...]
Blog |
Real Estate
By: 

Posted May 26, 2026

Calling all Ontario homebuyers! In the excitement of purchasing your first home, relocating, or downsizing, it can be easy to lose track of critical legal[...]
Blog |
Wills, Trusts and Estates
By: 

Posted May 19, 2026

Q: As my parents’ Attorney for Personal Care, I am worried. My 92-year-old father and my 89-year-old mother live together in a single detached home,[...]
Ted Masters

Ted Masters

My practice is focused on helping people who have been injured in car accidents or through medical negligence or who have been denied disability insurance benefits. With over 40 years of experience as a personal injury lawyer, I understand how a serious injury or denial of disability benefits affects not just my individual client, but their entire family. I am alert to each client’s individual physical, emotional and financial needs and challenges. I work to achieve an outcome that is client focused. As a trained mediator, I understand that my client’s personal goals must be met in order to come to a satisfactory resolution of their case, preferably through a reasonable settlement, but by trial judgement if necessary. Although assisting individuals has been the focal point of my legal career, my clients get the benefit of my wide range of litigation experience including disability claims, intellectual property litigation, commercial disputes, Indian... Read More

Read More About Ted Masters